Privacy Policy

1. Introduction

GearToGo ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit and use the GearToGo website at www.geartogo.eu (the "Website").

This Privacy Policy is drafted in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Dutch Implementation Act (Uitvoeringswet AVG). Please read this policy carefully before using our Website. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are (Data Controller)

The data controller responsible for your personal data is:

If you have any questions or concerns about how we process your personal data, please contact us at the address above.

3. What Personal Data We Collect

4. How and Why We Use Your Personal Data

We process your personal data only where we have a valid legal basis under the GDPR:

5. Who We Share Your Data With

We do not sell your personal data. We may share your data with trusted third parties only where necessary:

• Service providers: hosting providers, analytics services, email delivery platforms, and other technology partners who process data on our behalf under written data processing agreements;
• Legal and regulatory authorities: when required to do so by applicable law, court order, or to protect the rights, property, or safety of GearToGo, our users, or others;
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party, subject to appropriate confidentiality obligations.

All third-party processors are required to handle your data securely and only for the purposes for which it was disclosed.

6. International Data Transfers

We endeavour to store and process your personal data within the European Economic Area (EEA). Where any transfer of personal data to a country outside the EEA is necessary, we ensure that appropriate safeguards are in place in accordance with the GDPR, such as the use of Standard Contractual Clauses (SCCs) approved by the European Commission.

7. How Long We Keep Your Data

• Account data is retained for as long as your account remains active and for a reasonable period thereafter to allow for any legal claims;
• User-generated content you have uploaded may be retained until you delete it or your account is closed;
• Communication records are retained for up to 2 years from the date of last contact;
• Log and technical data are typically retained for up to 12 months.

When your data is no longer needed, we will securely delete or anonymise it.

8. Your Rights Under the GDPR

As a data subject, you have the following rights regarding your personal data:

• Right of access (Article 15): You have the right to obtain confirmation of whether we process your personal data and to request a copy of it.
• Right to rectification (Article 16): You have the right to request correction of inaccurate or incomplete personal data.
• Right to erasure (Article 17): You have the right to request deletion of your personal data in certain circumstances ("right to be forgotten").
• Right to restriction of processing (Article 18): You have the right to request that we restrict the processing of your data in certain circumstances.
• Right to data portability (Article 20): You have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object (Article 21): You have the right to object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at hello@geartogo.eu. We will respond to your request within one month as required by the GDPR.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl if you believe we have not handled your personal data in accordance with applicable law.

9. Cookies and Similar Technologies

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include secure server infrastructure, access controls, and encryption where appropriate.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

11. Children's Privacy

Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data without parental consent, please contact us at hello@geartogo.eu and we will take steps to delete such data promptly.

12. Third-Party Links

The Website may contain links to third-party websites. This Privacy Policy applies solely to our Website. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies before providing any personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the effective date of the latest version at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated policy.

Where changes are material, we will endeavour to notify you directly (e.g. by email or a prominent notice on the Website).

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at: